SHIPPING POLICIES:
Only physical products qualify for shipping and shipping details would be mentioned as per the product type in the description. Business days exclude Saturday and Sunday.
The order will be processed and shipped within 1- 3 days from the date of order placement from our end. Further tracking details will be mailed to you.
As of now, there is no COD / Cash on delivery that is available for any of the products for customer convenience this feature will be looked into in the future.
SportandStyle will always try to match the delivery of the products as per the communicated Estimated Delivery Date. However, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which SportandStyle is not liable and would request its users to cooperate. Also, SportandStyle reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for the canceled product.
TRACKING PACKAGES:
We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
SHIPPING CHARGES :
Standard shipping charges are applied as per each product across India based on the weight of the product which you will know when you check out or in the product description.
These shipping charges applicable are not refundable in the case of return/cancellation of the product by the customer.
RETURN POLICY:
All the necessary steps would be followed to ensure maximum damage free products with bubble wraps and other packaging essentials and the inspection. The likelihood of damage would be very minimal.
As of now, SportandStyle does not offer any product return unless the product is damaged, defective, or torn. Any discrepancy in the number of elements in the product bundle shall be addressed from our end with a mutual discussion with the customer applicable at the point of service.
We would need proof of product defect in the form of a photo/ video while the product is still in its packaging and being unboxed before authorising an exchange/return.
The policy is also not applicable on any product returned without all original packaging and accessories, manufacturer’s packaging if any, and all other items originally included with the product(s) delivered.
Get in touch with customer care immediately in case of a defective product
USED PRODUCT / DAMAGE SUSPECT:
A product cannot be returned once it has been used, worn out, or torn/damaged post-receiving. At times, the outer packaging may appear damaged, but the actual product is just fine in most cases. SportandStyle doesn’t take any liability for the damage to the packaging. Get in touch with customer care if the product arrives damaged.
REFUND POLICY
Refund is processed in the case of receipt of payment and non-processing of order due to unforeseen situations.
Also, SportandStyle reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and shall refund the amount paid for the canceled product.
Customer helpline: +91 7419499910 is open from Monday to Friday from 10 am to 7 pm and Saturday from 10 am to 4 pm. The line will be closed on Sunday and National Holidays.
support@sportandstyle.in is the contact mail id and for other queries, you can talk to our customer care executive shivam@sportandstyle.in.
